Amedia (Agile IT Operations)

Customer: Amedia Produkt og Teknologi AS
Sector/industry: Publishing

Amedia is a leading news publishing company in Norway with +100 local newspapers and 2.2 million daily readers. Amedia Product and Technology creates new content services for online newspapers and readers and supports all parts of the publishing company with its digital transformation.

Amedia Product and Technology's operational cooperation with Redpill Linpro dates back to 1999. Redpill Linpro has since then ensured Amedia’s newspaper's online presence and kept related support services up and running in accordance with its customers’ needs and wishes. Redpill Linpro is responsible for the primary part of Amedia Product and Technology's IT infrastructure and is a key sparring partner when it comes to the ongoing development and adaptation of new products.

For Amedia, outsourcing their operations environment to Redpill Linpro made sense both financially and professionally. This led Amedia Product and Technology to focus on developing new services and driving innovation by adopting new software and methods.

The Amedia architecture supports the customers demand for high availability combined with handling rapid changes in both content and architecture. The solution is implemented as a redundant cluster over three distinct data centres using anycast to dynamically direct traffic to the closest available data center.

The setup is highly automated, running a combination of Varnish Cache and a highly redundant Kubernetes cluster, orchestrating 150+ microservice applications, consisting of 750+ containers. Persistent storage is provided by multiple redundant MySQL Galera clusters spanning all three data centers. In addition a fleet of multisite Escenic is deployed for content-management of the newspapers.

The solution is running within Redpill Linpro Nordic Cloud and consists of a combination of high-performance hypervisors as well as our “bring your own hardware” option.

In keeping up with the continuous demand for improved services in the online news industry, Amedia Product and Technology has a strong culture for innovation and a high rate of change, continuously deploying to production. To keep ahead in the market, it is crucial for Amedia Product and Technology to be able to experiment with bleeding-edge software in order to decrease the time to market for their products and services.

Redpill Linpro's reliability engineers work in close cooperation with Amedia Product and Technology, based on SRE principles. Service Level Indicators (SLI) are used to measure the Service Level Objectives (SLO) and the resulting Error Budget is used to promote experimentation and review operational dependencies. The primary goal is to give the developers the tools and environment they need to be able to effectively deploy as frequently as they need.

Both Redpill Linpro and Amedia Product and Technology are committed to Open Source code. Amedia Product and Technology has made significant contributions to the development of Varnish, a web accelerator initially developed by Redpill Linpro.

For Amedia Product and Technology, spending time and effort on developing Open Source software has proven a wise investment, bringing advantages in terms of both finances and flexibility.

Redpill Linpro delivers cloud operations to more than 100 customers in the Nordic region. Among them is more than 150 internet publications with high demands on up-time and performance. Other IT operating customers span a wide range of industries from healthcare and care technology to operation of mobile applications with high traffic levels.

In Redpill Linpro each customer belong to a smaller team with both broad and deep expertise. Those teams consist of experienced consultants with knowledge of the customer's system, working methods and business.

We we have established partnerships with and deliver operational services on all larger public clouds. In addition, we offer Redpill Linpro Nordic Cloud and a diverse set of services related to managed hosting and data centers. Managing the whole stack from network and servers to operating systems to application management, we function as a single point of contact.

In Redpill Linpro we work closely with our customers. Our culture and way of working is built on DevOps and Agile IT operations. Our 24/7 hotline is exclusively staffed with highly skilled consultants.