Customer experience

2024-11-06

Introducing Salesforce Agentforce: Transforming business functions with AI

Agentforce is an AI-powered platform designed to empower teams in multiple departments, such as sales, marketing, service and operations by automating routine tasks, delivering insights and enabling real-time support. This platform leverages generative AI to provide context-driven solutions, creating efficiencies across entire organizations, not just within customer service.

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Written by Aimee Ekdahl

2024-06-20

Life Sciences Cloud: Streamlining Clinical Trials from Recruitment to Enrollment

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Written by Anders Nehlin

2024-06-10

Unlocking Breakthroughs: How Salesforce Health Cloud & Data Cloud Empower MedTech

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Written by Anders Nehlin

2024-06-04

Navigating the Digital Age: Life Sciences and the Power of Transformation

The life sciences industry is undergoing a transformative shift driven by the rapid adoption of digital technologies. This digital revolution aims to revolutionize every aspect of operations, from accelerating drug discovery to enhance patient care.

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Written by Anders Nehlin

2024-05-21

Approach for an increase in ROI with Salesforce

The proposed approach here evolves around 5 core areas, which are crucial for your success with Salesforce regardless of which business processes you are maintaining in Salesforce.

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Written by Erik Ivarsson

2024-05-21

Evaluating your Salesforce implementation

So, you have invested either recently or a long time ago in Salesforce? But you are perhaps wondering where the real ROI you were promised went? Regardless of where your company is on its journey with Salesforce you have most likely, since you are asking yourself this question, carried out some sort of implementation phase and have some business processes implemented in Production?

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Written by Erik Ivarsson

2024-03-13

Unveiling the marvels of Salesforce TrailblazerDX 2024

Embark on a journey with me as I delve into the captivating realm of the Salesforce TrailblazerDX 2024 event. Nestled in the heart of San Francisco and virtually broadcasted worldwide exclusively on Salesforce+, this two-day extravaganza from March 6-7, 2024, beckoned developers and enthusiasts alike to immerse themselves in the forefront of the AI era. Join me as I unravel the tapestry of experiences woven at this esteemed developer conference.